Shipping and Payment Information
1. FREE SHIPPING on all products within 50 States USA!
2. USA Sales & Support - We are a 100% USA Seller!
3. We ship 5 Days a week (Mon-Friday) excluding major Holidays.
4. We ship all our products by USPS Priority Mail (2-4 day service within 99% of locations within USA).
5. Tracking Number will be uploaded to eBay and or / Emailed to you typically within 24 hours of shipment.
6. International Customers may be subject to customs fees that are out of our control.
7. International shipments may take longer than the eBay specified time due to country customs.
8. We accept Paypal, Visa, Mastercard, Discover and American Express.
9. Quantity orders are welcome!
Warranty and Returns
1. 60-day Hassle Free Money Back Guarantee!
2. Unlimited FREE Technical support!
3. If you would like to return your product, please contact us within 60 days of the sale date so we can process a (RMA) Return Authorization. This must be done through eBay messages. Please do not return a product without first contacting us.
4. To ensure quick delivery to our customers, we are unable to make order changes after the order is placed. Please make sure you are ordering the correct kit.
5. As soon as w receive the item back, we will issue you a full refund of your purchase price.
6. We do not charge restocking fee's!
7. 2 Year Warranty on all bulbs. If your product is defective and you have done the necessary troubleshooting, please contact us!
8. Our friendly customer support is available by email Monday-Friday from 8am to 5pm Pacific Standard Time. Emails sent late Friday or the weekend will be promptly answered Monday Morning.
9. All aftermarket components are installed and used at buyers own risk. Xentec Series lighting and its affiliates are not responsible for any damages caused by installation or improper use of the product.
If you have ANY issues with our product or service, please contact us before leaving feedback or filing a case.
We are NOT happy until YOU are happy! Let us serve you!